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Privacy Last update: May 22, 2021

 

To process reservations and purchases, private information is requested from the customer.

Skateworld will only use this data for internal use and will never sell it to third parties. We always do everything necessary to keep your data safe with the most current forms of protection and to prevent theft of this data.

Guarantees Privacy:

Ensuring the privacy of visitors is an important task for us. That is why we describe in this privacy policy what information we collect and how we use this information.

 

Permission:

By using the information and services on skateworld.be, you agree to our privacy policy and the conditions we have included herein.

How does my data end up at Skateworld?

If you make a reservation at Skateworld or use our services, we (often) need information from you. You usually fill this in on the forms on our website or provide it by telephone.

What is my data used for?

Your data will only be used for the purpose for which we received it, i.e. to enable your order or reservation, or to invoice it. Have you given us your name and address to receive a brochure? Then we will only use your data to send you that brochure and information on that subject and not to send you other material.

What data is kept?Pine tree?

  • Public skating: Surname, first name, email address, telephone number, municipality, payment details

  • Birthday parties: Surname, first name, email address, telephone number, municipality, payment details

  • Skating lessons: Surname, first name, email address, telephone number, municipality, payment details

  • Group reservations: Surname, first name, email address, telephone number, municipality, payment details, type of group, ages

  • Ice rental: Surname, first name, email address, telephone number, municipality, payment details, type of group, ages

  • Team building: Surname, first name, email address, telephone number, municipality, payment details,

  • Catering: Surname, first name, email address, telephone number, municipality, payment details, type of group, ages, food preferences or allergies

How long will my data be kept?

Your data will not be kept longer than necessary to fulfill the purpose for which we received it. You should also know that in some cases we are legally obliged to keep this data for longer, for example billing data in the accounting system.

Where are my details kept?

Your personal data is stored in the following manner:

Will my data be passed on?

Your data will not be passed on to other people or companies, unless this is legally required or necessary to make your order or reservation possible. We enter into agreements with organizations that process your data on our behalf, for example with the supplier of the reservation platform. This way we ensure that they also handle your data safely and confidentially. Skateworld remains responsible for the processing of your personal data.

We also use other platforms for our services, such as Google, Facebook and Mailchimp. Skateworld has no influence on the way in which those external platforms handle your personal data. Your data may end up outside the EU. You can find out how these companies handle your data in their privacy statements.

What rights do I have?

In accordance with the GTC, you as a customer/supplier have the following rights:

  • Right of access: this means that you can request information about the processing of your personal data, access this data and request a copy of it.

  • Right to correction: this means that you have the right to have your personal data deleted.

  • Right to withdraw consent: this means that you have the right to withdraw your consent.

  • Right to restriction of processing: this means that in some cases you can restrict the way your personal data is used.

  • Right to portability: this means that you have the right to transfer your personal data to another controller.

 

To exercise any of the above rights, please send a request to info@skateworld.be. The use of these rights will be offered to you free of charge.

Can Skateworld use my photos or footage?

At Skateworld we sometimes take photos and video recordings of our visitors. We then use this for our Facebook page, flyers and other promotional material, website and atmospheric reports. By purchasing a ticket and/or visiting Skateworld, you tacitly give permission to take and publish non-posed, spontaneous photos and atmospheric images. For targeted photos, we need your explicit permission according to the privacy law.

Which cookies does skateworld.be use?

 
What are cookies?

A cookie is a small text file that a website places on the hard drive of your computer when you visit the site. The main function of cookies is to distinguish one user from another.

Skateworld.be places cookies with visitors.

We do this to collect information about the pages that users visit on our website, to keep track of how often visitors return and to see which pages are doing well on the website. We also keep track of what information the browser shares. We use Google Analytics and Google Tag Manager for this. We have entered into a processing agreement with Google. These statistics are anonymous to us, but not to Google. They can use that data.

Google Tag Manager

We use Google Tag Manager to place third-party cookies (e.g. Google Analytics).

Google Analytics

We use Google Analytics to see how you use our website. We collect, among other things, this data:

  • IP address (partially anonymous)

  • Which pages you visit and in what order

  • Which browser you use

  • What type of device used

  • How long your visit lasts and how long you stay on pages

Your data will never be shared with third parties, except those who process this data on our behalf.

You can choose to disable cookies.
You can do this by using the options of your browser. You can find more information about these options on the website of your browser provider.

Camera footage?

For safety measures, several cameras have been installed at Skateworld. These images are only used in the event of an incident or if the police request this. These images are only shared with police units at their specific request. We will not keep these images for longer than 6 weeks, unless requested by the police or authorities.

How does Skateworld deal with social media?

If you contacted us via social media (Google My Business, Messenger, WhatsApp, Facebook, Instagram, LinkedIn, etc.) to ask a question about our services, we will only use your data to answer your question.

Questions or reporting problems:

If you would like to receive more information, or have questions about the privacy policy, or would like to report a problem, you can contact us by email. Our email address isinfo@skateworld.be.

 

Complaints:

If you have a complaint, you can always address it to the Commission for the Protection of Privacy:

 

AJLM bv reserves the right to change this privacy statement at any time, in which case an updated version will be made available to AJLM bv's customers/suppliers on the Skateworld website. The new version is always valid from the moment of publication.

You can find the date of the last update at the top of this article.

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